FAQ
Are your hair 100% virgin?
Yes, our hair is 100% virgin hair. It includes high-quality hair with minimal shedding and durability.
How long does your hair last?
Depending on how individuals keep and take measures in caring for the human hair to look and feel luxurious, our hair can last up to 2 years or more.
Can I color my hair extension?
Yes, you can. However, we recommend using a professional to help achieve your desired look.
Are your lashes mink?
Yes, our lashes are actual mink lashes. They are also cruelty-free.
How many times can you wear the lashes?
You can wear our mink lashes up to 25 to 30 times.
What types of payment do you accept?
We accept all major credit cards (Visa, MasterCard, and American Express), Google Pay and Sezzle Pay.
How long does order processing Time?
Please refer to the shipping policy for more information.
Can I make changes to an order?
Yes, you can make changes to your order within 24 hours. Please do contact us immediately. There will be no changes to your order after 24 hours. If your order has been processed, unfortunately, we won’t be able to make changes.
Do you offer a refund or exchange?
No, we do not offer refunds. All merchandise is final sale. Please double-check your order before placing them. Due to the nature of the product and health concerns, we do not accept exchanges except if you received the wrong item contact customer care immediately. At Damaks Belle and Aesthetics, all orders go through proper verification before leaving the facility for shipping.
How can I reach Customer Care?
Our Customer Care team is available from 10am to 5pm EST, Monday to Friday. You can reach us via email at info@damaksbeauty.com